Benefit Materials

Do you want a brochure about the Children’s Book Club? Would you like to look through the FHN Member Handbook? It’s all here for you! Simply click on what you would like to view below.


Family Health Network Benefit MaterialsAdult Dental Service Brochure
Advanced Directives & Power of Attorney
Brighter Beginnings Program Brochure

Care Coordination Brochure
Certificate of Coverage
Children's Book Club Brochure
Complex Case Management Program
Disease Management Program
FHN Formulary
FHN Over-the-Counter Drug List
FHN Quick Reference List
Frequently Asked Questions (FAQ's) Brochure
Medagate Eligible Items 
Mammogram Brochure
Member Handbook
Postpartum Care Brochure
Quality Program



Folleto Informativo de Servicios Dentales Para Adultos
Voluntades anticipadas y Poder notarial
Folleto Informativo de Un Comienzo Brillante
Servicios de Coordinación de Atención
Certificado de Cobertura
Folleto Informativo del Club Infantil del Libro
Preguntas Frecuentes Brochure

Articulos elegibles para Madegate
Folleto sobre la Mamografía
Manual Para Miembros Participantes
Cuidados en el Postparto

Call Member Services if you would like any of the following sent to you or to request them in a different language.


Member Services

If you have a question about your health plan, please call Member Services.  Hours are 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday.

Si tiene preguntas sobre su plan de salud, por favor llame a la línea de Atención a Miembros Participantes. Horario de 8 a.m. a 5 p.m. de Lunes a Viernes y Sábado de 9 a.m. a 1 p.m.

TTY: 711

FLU Season

Flu season begins in October and lasts as late as May. Talk to your doctor about getting a FREE flu shot today.

Click here for more information

Service Area

FHN serves people living in the Chicago area: including Cook, DuPage, Kane, Kankakee, Lake and Will Counties.

Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-888-346-4968 TTY: 711. We will work with you to help you get the care and services you need. When FHN helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital.