Resource Center

Family Health Network Resource CenterLook here for many of the Family Health Network online materials, brochures and forms you need.

The Resource Center can also provide you with FREE Educational Materials focused on your health. Would you like information about your child’s asthma, breastfeeding or diabetes? We are here to help!

If you would like to ask for health information, please call Member Services. The phone number to call is 1-888-346-4968 TTY: 711. We will send you available health information in the mail within 2-5 business days.

Examples of questions others have asked:

  1. Can you send me information about what to expect in the first few months of pregnancy?
  2. Do you have materials on how to quit smoking?
  3. I need information on asthma. Can you help me?

Useful Managed Care Suggested Websites:

The FHN Resource Center was created to provide general health information. It is not intended to provide personal medical advice, which should be obtained directly from your doctor. Please call your doctor for further medical demands.

Member Services

If you have a question about your health plan, please call Member Services.  Hours are 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday.

Si tiene preguntas sobre su plan de salud, por favor llame a la línea de Atención a Miembros Participantes. Horario de 8 a.m. a 5 p.m. de Lunes a Viernes y Sábado de 9 a.m. a 1 p.m.

TTY: 711

FLU Season

Flu season begins in October and lasts as late as May. Talk to your doctor about getting a FREE flu shot today.

Click here for more information

Service Area

FHN serves people living in the Chicago area: including Cook, DuPage, Kane, Kankakee, Lake and Will Counties.

Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-888-346-4968 TTY: 711. We will work with you to help you get the care and services you need. When FHN helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital.