ICD-10 Resources

Family Health Network ICD-10 ResourcesICD-10 is HERE!

The federally mandated conversion to ICD-10 occurred Oct. 1, 2015. We want to make sure your practice is supported during this industry transition. As you know, ICD-10 will affect diagnosis and inpatient procedure coding for everyone covered by the Health Insurance Portability and Accountability Act (HIPAA), not just those who submit Medicaid or Medicare claims.

By law, your practice must be compliant. Otherwise, your claim will be denied and not receive payment. Please utilize the HFS ICD-10 Provider Notice and CMS ICD-10 Resources for additional support.  

  HFS ICD-10 Provider Notice 

 Frequently Asked Questions  

    ICD-10 Provider Resources  

       CMS ICD-10 Resources     

 

Member Services

If you have a question about your health plan, please call Member Services.  Hours are 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday.


Si tiene preguntas sobre su plan de salud, por favor llame a la línea de Atención a Miembros Participantes. Horario de 8 a.m. a 5 p.m. de Lunes a Viernes y Sábado de 9 a.m. a 1 p.m.

1-888-FHN-4YOU
(346-4968)
TTY: 711

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Service Area

FHN serves people living in the Chicago area: including Cook, DuPage, Kane, Kankakee, Lake and Will Counties.

Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-888-346-4968 TTY: 711. We will work with you to help you get the care and services you need. When FHN helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital.