Healthy Rewards

FHN wants you to be healthy and stay healthy. That is why we offer healthy rewards for members who take part in their own healthcare.

Family Health Network Healthy Rewards$10 Reward

FHN Members can earn a $10 Reward for going to prenatal visits on a regular basis.

When you let FHN know that you are pregnant, you will get an incentive form in the mail. Take it to your prenatal visit. When you go to your visit, have the incentive form completely filled out by your doctor or office staff. After the visit, send the completed form back to FHN to receive the $10 Reward.

The reward will be added to your OTC card. A new prenatal incentive form for your next visit will be mailed to the address you gave. Make sure you provide the correct mailing address when you fill out all forms.

$25 Reward

FHN Members can earn a $25 Reward after they have their baby. To get the reward, they need to go to their postpartum visit 21-56 days after the birth. And they must complete the Depression Screening.

After you deliver, you will get an incentive form in the mail to take to your postpartum visit. When you go to your visit 21-56 days after birth AND complete the Depression Screening, have the incentive form completed. Your doctor or the office staff can fill it out. After the visit, send the completed form and Depression Screening back to FHN to get the $25 Reward.

Your reward will be added to your OTC card. Make sure you hold on to your OTC card for future rewards.

Diaper Program

FHN members can get a coupon for a Free Jewel-Osco Baby Basics Jumbo Pack of Diapers. Members earn the coupon by keeping their children’s immunizations up-to-date.

Attached to the coupons are Immunization Requirements. These allow members to keep on taking part in the monthly program. Members can get monthly diaper coupons for their child until the age of 3 years.

When you get the coupons, go to a Jewel-Osco store. You will get free diapers when you show your FHN ID Card and the coupon. Always carry your FHN ID Card!

Mammogram Program

FHN female members, age 40 and over, can earn a $25 Reward Card once a year by getting a mammogram. FHN sends out a letter once a year to remind women to get their annual mammogram. If it is time for your mammogram, call FHN to get the Mammogram Incentive Form OR click here to print.

When you go to your appointment, have the doctor or office staff fill out and sign this incentive form. Then send it back to Member Services. We will send you the $25 Reward Card.

$25 Reward Card

$25 reward for Care Coordination Program

Well Child Visit Program

Well Child Visit Program rewards FHN members who take their baby to the doctor. Members can get:
$25 reward for first visit, and $10 reward for visits 2-6 for babies 0-15 months

Your reward will be added to your OTC card. Make sure you hold on to your OTC card for future rewards.

Safe Sleep Survival Kit/Graco Pack ‘n Play

FHN members enrolled in the Brighter Beginnings Program can get a Safe Sleep Survival Kit for missing no more than one of the required prenatal visits. This includes a Graco Pack 'n Play, Halo Sleep Sack, Crib Sheet with message, Pacifier, and Sleep Baby Safe and Sound Book.

Hypertension Program

Our new Hypertension Program offers FHN members a reward card up to $50 for keeping their blood pressure under control.

Attention ProvidersBehavioral Health

Important updates about behavioral health services that will impact providers. Effective June 1, 2016, FHN will contract with Behavior Health Specialist directly. Click below for more information

 Provider Notice                                              FAQs        

Member Services

If you have a question about your health plan, please call Member Services.  Hours are 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday.

Si tiene preguntas sobre su plan de salud, por favor llame a la línea de Atención a Miembros Participantes. Horario de 8 a.m. a 5 p.m. de Lunes a Viernes y Sábado de 9 a.m. a 1 p.m.

TTY: 711

FLU Season

Flu season begins in October and lasts as late as May. Talk to your doctor about getting a FREE flu shot today.

Click here for more information

Service Area

FHN serves people living in the Chicago area: including Cook, DuPage, Kane, Kankakee, Lake and Will Counties.

Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-888-346-4968 TTY: 711. We will work with you to help you get the care and services you need. When FHN helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital.