Member Testimonials

FHN Empowers Members to Breathe Better  

For most 16 year olds, gym class is part of a regular routine. But to Simone, it was just one more thing she couldn't do. Simone has asthma, so it was difficult for her to breathe and exercise. But with education from Family Health Network and their partners, Simone got her asthma under control. And she is no longer sitting on the sidelines during gym class. Find out how.

FHN Helps Supply Family Caregivers with the Materials They Need to Make Life A Little Easier

FHN Member Stories“My name is Saddie and I help take care of my granddaughter, Regina. Regina is 26 years old and she’s been a member of FHN for six years now. Before her health declined, Regina was a stay at home mom. She was very active with her children. She enjoyed taking them to the neighborhood park. This year Regina had some serious health problems. It started with a stroke and then blood clots. This required brain surgery right away. Regina can’t talk very well anymore. This makes caretaking hard.

FHN has been there with us through it all. It has felt really good to have their support.

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Member Services

If you have a question about your health plan, please call Member Services.  Hours are 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday.

Si tiene preguntas sobre su plan de salud, por favor llame a la línea de Atención a Miembros Participantes. Horario de 8 a.m. a 5 p.m. de Lunes a Viernes y Sábado de 9 a.m. a 1 p.m.

TTY: 711

FLU Season

Flu season begins in October and lasts as late as May. Talk to your doctor about getting a FREE flu shot today.

Click here for more information

Service Area

FHN serves people living in the Chicago area: including Cook, DuPage, Kane, Kankakee, Lake and Will Counties.

Service outside of our Service Area

If you are not in our service area and you need care but it is not an emergency, please call us at 1-888-346-4968 TTY: 711. We will work with you to help you get the care and services you need. When FHN helps to arrange non-emergency services for you outside its service area, we will cover the cost. If you get services outside of our coverage area, we may not pay for those services.
If you are not in our service area and you need emergency care, call 911 or go to the nearest hospital.