Mission
We provide access to cost effective quality care for people who could not otherwise afford it.
Vision
To be the health plan of choice in our market and the leader in improving health outcomes.
Values
Respect, Integrity, Teamwork, Service and Stewardship
Family Health Network (FHN) was founded in 1995 with an important objective – bringing quality health insurance to those who need it the most. FHN is the only not-for-profit managed care community network serving Chicago and Cook County, and is directed by local health care providers. In our 18 year history, we've developed strong and lasting relationships with our medical providers and greatly improved overall access to medical care for the families and individuals we serve. Through years of steady growth, FHN has become a leader in government-sponsored (Medicaid) managed care programs, serving our members with excellent providers and hospitals, including psychiatric and children's facilities. FHN has remained successful while other provider sponsored and for-profit plans have come and gone because we align provider incentives and results with quality care for enrollees. FHN considers every provider a partner, not just a paid contractor. Member satisfaction is the true measure of a successful plan, and we remain steadfast in our commitment to offering responsive customer service. Our provider/member services unit is rated one of the highest in the industry, and in order to maintain our high level of performance, we constantly seek input and feedback from our members and providers. Our exceptional caliber of service is enhanced by a genuine heart-felt sense of caring for our members. We help expectant mothers with pre-natal and well-child education. We help children receive timely immunizations that prevent serious illness. We help low-income families with the quality health care they deserve.
Most important of all, we help our members lead healthier lives by promoting prevention and wellness and providing the health care services that best meet their individual needs.
Partner with FHN to Promote Better Health
Family Health Network actively participates in partnerships with community leaders to develop and implement health education and wellness programs. Brought directly to your facility and offered totally free of charge, these programs are designed to raise the health awareness of the individuals and families associated with businesses, schools, and organizations throughout the Chicagoland area.
Our goal is simple – we strive to teach preventative health care practices that can make a real difference in the lives of families. Through beneficial programs such as disease case management and community events such as school supply giveaways, we promote the importance of healthy living while raising awareness of the many benefits of Family Health Network membership. Together, we’ll share vital health information with the community you serve. For more information on partnership opportunities with FHN, call our Marketing Department at: 1.888.346.4968
FHN Member
Services:
1-888-346-4968
